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Welcome to
4.5
5,509 reviews
Gabby, May 03, 2024
have stayed at this hotel for 25 plus years - 50 stays ? Was my choice in BKK, pleasant ,until now it's sad and horrific to score it so low now - Check in process is horrifically slow and inefficient - 10 mins per pax. (some non accor Taiwan / Vietnam hotel check in are taking only 3 minutes !) adding insult - after so many trouble free stays , i was still asked for a deposit ....... The demographics of guests have changed also , and my recent 6 stays are "not fun"anymore - noisy , brash, loud ..... this is the first Accor hotel where i see guests are happily putting their bare feet on sofa daily in the lobby -you don't see it in other Accor hotels including those i stay in, in Shanghai. seems to be an overall lack of general management and supervision by managers ?? will try some other hotels in bkk next trip , despite my long ties , and convenience to airport at this hotel
Kittisak P., May 03, 2024
Good breakfast
Surangkana, May 03, 2024
My family and I recently had the pleasure of staying at your hotel during the Songkran holiday, and I wanted to take a moment to share our experience. Firstly, I want to commend the comfortable accommodations and amenities provided. The room was well-appointed and the beds incredibly comfortable, which greatly enhanced our stay. The welcome fruit was a thoughtful touch, though I wanted to mention that some of the longan was slightly spoiled. Despite this minor issue, we appreciated the gesture. I was also very touched by the acknowledgment of my birthday with a special cake. This personal touch made my celebration even more memorable. I would like to extend a special thank you to your lounge staff, who were exceptionally attentive and demonstrated a high level of service. In particular, K. Mol stood out for her caring attitude and assistance, including checking on available times for a late checkout which greatly facilitated our plans. Overall, our staycation was a wonderful experience, and the caring nature of your staff played a significant role in making it enjoyable. We look forward to our next visit and hope to see the same high standards of service.
Jim L., May 02, 2024
The services of the staffs are friendly and very helpful stretching from the porters. counter admin and at the breakfast restaurant. Food is nice as well. That is the reason i have been staying in this hotel when i am in Bangkok. It has been more than 300 times staying in this hotel
Unknown, May 02, 2024
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