Amy O., Jun 21, 2024

Loved it

The hotel was lovely, the rooms clean and modern, the breakfast buffet was excellent and the service was great.

Unknown, Jun 20, 2024

Room for Improvement

I stayed on the Executive Floor for 10 days with my husband. This is not the first time, any time we go to Quito for business we stay there for logistics purposes. However, is beyond my comprehension why the hotel places 2 small bottles of water everyday. If you are a tourist, chanches are that altitude will make your life miserable the first days, so why not make it easier on your guests. The bathrooms have such a dim light poorly placed, that make it a challenge to put some makeup in the morning. All that being said, the attention and service from the personnel on the executive floor is excellent. They are doing a great job, because at the restaurant downstairs where the hotel serves breakfast, service is awful and most of the times personnel are rude. Overall the hotel is really well located and even though it could use some updating, is a traditional good hotel.

Carlos O. A. F., Jun 19, 2024

Everything expected in a hotel 1A

Great service, location, room.

Gisselle, Jun 17, 2024

Food was good, location also very good.

Unknown, Jun 13, 2024

Well located next my office building and nearby good restaurants.

The receptionist, clerks to attend the doors and elevetors are always very welcoming and polite. Breakfast choice is large and tasty. Service is great. When I asked for a hair dryer, the person who attended my call explained where it is located in my room and waited for me on the other side of the phone until I could find it. The soaps smell very very good. I love them. Thank you!