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4.5
35,356 reviews
Safiah M., Dec 22, 2024
The service and hospitality was excellent I have no complaints and will come back to stay at the same hotel
Riz, Dec 22, 2024
We are family of three stayed for 5 nights, overall hotel is good except time it takes to use lifts. Lot of people waiting for lift, wish they had more. It's close to haram but not very close. Rooms are OK a bit small where you can move little bit. House keeps are nice so are people from concierge. Overall good experience.
Mohammad M. A., Dec 21, 2024
Family U. T., Dec 21, 2024
The elevators though there are many is insufficient for the size of the tower. Too much time wasted waiting for elevators and some lifts goto tge ground floor and other stop at P4 then you have to walk 100m or so and catch another elevator... Super weird. Other than that its nice 😊
Amine, Dec 21, 2024
Very well located with easy access to haram and to abraj mall. Kaaba view rooms are the ones to choose. Friendly and helpful staff. Large rooms with amenities. We booked a room with a king bed but got a room with two queen beds. Waiting time at the lifts close to prayer times may be very longs. The hotel would certainly benefit from changing the lift call system.
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