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Welcome to Swissotel Living Al Ghurair
4.2
12,235 reviews
Mena, Jan 15, 2025
We got an early check in as our flight was at night. We were very happy and grateful that we could sleep as soon as we could. The room was very spacious and clean. Would stay there again.
Saad M. A., Jan 14, 2025
Every time I visit Dubai I always stay In your hotel. I like the way you take Care of your guests, your staff are very Courteous and always ready to help. The only thing negative about your Hotel is the water in the shower, it feels that I am begging for it when I Shower .
Unknown, Jan 13, 2025
Late checkbin by more than 4 hours and late response when i asked or my family any request.
Shiv, Jan 12, 2025
What was great - Location, size and amenities of the apartment What can be improved 1) Hot water supply runs out often and the water pressure both on the shower and faucet is weak 2) we had to ask often for water and coffee/tea supplies and each time it takes a long time and needs follow-up 3) fridge was leaking water 4) ac failed in master room and was fixed later 5) the cupboard doesn’t close perfectly and the lights remain on after during nights 6) the reception guys said that I have to sign up at check in for a special deal for spa and when I went a day later said that they cannot offer and happily suggested to go to another spa 7) breakfast is poor spread and quality. 8) the bed spreads etc were hardly changed once although we were there for more than a week. There are more and overall we feel is a good property without the quality, refinement and service levels of a five star property- more like 3 star or best case 4 star.
Unknown, Jan 12, 2025
Thank you
THE BEST OF SWISSOTEL LIVING AL GHURAIR
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