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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
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Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. The distinctive 4-diamond, all-glass hotel offers spectacular wrap-around views from Navy Pier to Millennium Park, 662 guest rooms and suites, five premier ballrooms, state-of-the-art penthouse fitness centre, and spotless European-style service.What you will love:Newly renovated sleek accommodations: 662 generously over-sized luxurious rooms and suites, with a full range of exclusive amenities.Stay Active: Take your workout to a new level our newly designed Penthouse Fitness Centre, with panoramic views from the 43rd-floor or join us for one of our daily Vitality fitness classes.A Taste Of Chicago: Featuring The Palm, a city tradition, along with our lobby lounge, Amuse.Flexible Event Space: 65,000 Sq. Ft. to fit your needs, everything from small meetings to large conferences to that perfect wedding reception in our 42nd-floor ballroom, Élevé. To virtually tour our meeting and event space, click here
4.5
6,082 reviews
Tiffany, Jul 14, 2024
I called in February and spoke to the sales department about which rooms I could see the fireworks from because I was traveling with my family of 5 and my father who is handicapped. I booked 2 rooms. On 7/4/24, Rachel was checking me in and said I could only be guaranteed a view of the fireworks for a $50 upgrade. Then she said the fireworks were on 7/3/24. My husband called 3 times asking for a room to view fireworks on 7/4/24 and what time would they start. He spoke to Mohhamad and was assured they had a room with firework view and the display would start at 9:00pm. Then, I went to the front desk and spoke to the manager Jean T. He was very dismissive of my situation. I want you to know how unprofessional your company has been with the continuous untruths and misleading information throughout this whole process. Apparently, the firework schedule was changed to 7/3/24 on June 14th according to online articles. I think the hotel should have emailed the guests as I would have been able to change my dates. Your employees only cared about the bookings and not the actual guests. Needless to say, our family holiday was ruined by your lack of integrity as a company. Unsatisfactory!
Zarqa K., Jul 12, 2024
Loved our stay at Swissôtel! Front desk staff was extremely nice and friendly. The lady who checked us in, I think her name is Lilia, was very nice and friendly. She accommodate our requests for room view on higher floor. We will definitely come back to stay here again. Oh and did I say room and the river view itself was amazing
Josh, Jul 12, 2024
Staff was courteous and helpful. Great fitness facility with free weights, equipment, and kettle bells. S
Kristin, Jul 11, 2024
Great location, close to Michigan Avenue. Friendly staff. It's a quiet hotel that's very clean.
Unknown, Jul 11, 2024
THE BEST OF SWISSOTEL CHICAGO
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Fall in love with the city from the Chicago River.
Available All Year Round
Romance and relaxation, yes please!
Jump start your day with complimentary breakfast