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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Swissotel Wellness Resort Alatau Almaty
Check-in time is 15:00 p.m.Check-out time is noon 12:00 p.m.
Express check-out is available upon request. Please inform our Front Desk staff at least one day prior to your check-out date if you wish to make use of this service.
Complimentary internet access and free WiFi is available in all guest rooms and public areas.
We offer Kids Room Specials for children from 0 – 12 years of age.
Rental car service, limousine service or airport transfers can be arranged at a surcharge. Please contact us at + 7 727 391 0101 or email us at hb967-fo1@swissotel.com
Most areas of the hotel are accessible to those using wheelchairs. Furthermore, Swissotel Wellness Resort Alatau Almaty offers 2 handicap rooms with roll in showers on request.
Every room provides a safe deposit box. Please note that Swissotel Wellness Resort Alatau Almaty takes no responsibility for valuables left in your room.
We offer you 24-hours Room Service with a wide range of food and beverages.
Swissotel Wellness Resort Alatau Almaty offers valet parking service.
Every room offers a mini fridge including mini bar items. Surcharges for mini bar use apply. Mini bar items can be removed upon request.
Bellmen are located at the belldesk at the main entrance of the hotel. They will be happy to assist you with porterage service and luggage storage.
Our business centre at the Front Desk is available to you 24hrs a day at no charge.
Swissotel Wellness Resort Alatau Almaty offers laundry and dry cleaning services. Please contact + 7 727 391 0101 for detailed information and specific requests.