Book with Confidence : Flexible cancellation and safety protocols
PHONE RESERVATIONS
STAY CONNECTED
As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
* Mandatory field
View or Modify Reservation
Members’ rate available: Save up to 10% at participating hotels with our loyalty programme.
Welcome to
4.3
4,632 reviews
Unknown, Apr 19, 2024
Most things were fine. However, you need a much more robust online network. My phone didn’t have internet when I was there because the network was not secure.
Anon, Apr 17, 2024
Gr, Apr 17, 2024
Laura A., Apr 16, 2024
I have booked 2 suites for me and my family. On the day of arrival only 1 room was ready by 3 pm the room was located on the 5th floor so I waited with my family. The room was newly renovated. After almost 1 hour my room was ready with my disappointment the room was not on the same floor but the first floor, completely different obviously not renovated no plugs on the bedside tables and no mirror in the room. Old couch and not clean I had to call to have the floor cleaned. I have highlighted at the front desk that it’s not client friendly to select 2 different rooms for the same group of guest as the comparison is obvious and that I would have liked to be on the 5th floor as my family. The lady at the front desk has not managed my complaint she just said to try to ask again tomorrow. Again the hotel is in a great location but the experience was not at the level
Unknown, Apr 15, 2024
Had room 241 and was rather difficult to haul the luggage. There was a lady at front desk and bell service to bring the luggage. That area is very inconvenient for elderly people to access.
THE BEST OF SWISSOTEL AMSTERDAM
Donate while you sleep.
Receive additional benefits when you book via our website.