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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. The distinctive 4-diamond, all-glass hotel offers spectacular wrap-around views from Navy Pier to Millennium Park, 662 guest rooms and suites, five premier ballrooms, state-of-the-art penthouse fitness center, and spotless European-style service.What you will love:Newly renovated sleek accommodations: 662 generously over-sized luxurious rooms and suites, with a full range of exclusive amenities.Stay Active: Take your workout to a new level our newly designed Penthouse Fitness Centre, with panoramic views from the 43rd-floor or join us for one of our daily Vitality fitness classes.A Taste Of Chicago: Featuring The Palm, a city tradition, along with our lobby lounge, Amuse.Flexible Event Space: 65,000 Sq. Ft. to fit your needs, everything from small meetings to large conferences to that perfect wedding reception in our 42nd-floor ballroom, Élevé. To virtually tour our meeting and event space, click here
4.5
6,709 reviews
Unknown, Feb 14, 2025
When I checked in to my room there were three lamps only one had a working lightbulb the four bulb fixture over mirror in bathroom had one functioning bulb and the overhead can light bulb was out. There were more non working bulbs than working, other than that stay was fine
Sola A., Feb 13, 2025
My stay at the Swissotel was A. for A. quick trip to Chicago from Friday night through Sunday. I have stayed at the hotel quite A. few times now and is my preferred hotel when visiting Chicago for the location, the service and because it is really quite nice and consistent. The staff really make one feel right at home and have always gone out of their way to make one feel special and happy. This trip was not an exception to my previous experiences. I usually reserve one of the suites and this was the first time I reserved 2 Classic Riverview King rooms. They were both on the 36th floor which is the same floor where the suite I usually stay in is on ad the rooms were nice with and really served the purpose for this trip. I did have the hotel bring up A. microwave, which for me is essential.
C. R., Feb 11, 2025
I had let the hotel know beforehand that our party was going to be arriving around 7pm. When we arrived, we went to check in and stood in front of the check in desk for a few minutes before my friend approached the desk, the gentleman was on his phone and wasn’t aware we were standing there. We then inquired about valet parking for our SUV and was told several times to “talk to the guys outside”. We had purchased two rooms and one of the rooms we opted for a nicer view, which costs $200 more. Come to found out the two rooms were on the same floor and exactly the same, so would not recommending spending the extra money for the room with a “nicer” view. The rooms were clean and the hotel was nicely decorated. Check out was easy and our car got to stay parked in the front of the hotel which was convenient.
R. M., Feb 10, 2025
My thermostat didn't regulate the heat. I wasn't able to get the temperature I wanted and was chilly during sleep. I got back to my room after 11 pm and didn't want maintenance in my room at night b/c i had to get up early for a meeting the next day.
Jackie, Feb 10, 2025
Swissotel is always a great stay. Conveniently located, staff is always very kind and warm.
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