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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Welcome to Swissotel Al Ghurair
Live some of your best moments at Swissotel Al Ghurair, a landmark five star hotel in the centre of Dubai.Be curious. Explore. Try new things.Embrace an alternative way of travelling where wellbeing of the mind, body and soul are your top priority. As our guest we offer you a uniquely nurturing environment.Find our bedrooms a haven of light, space and comfort. Discover new dishes in one of our restaurants and embrace a new level of tranquillity in our spa.Linked to the iconic Al Ghurair shopping centre, we are close to the major tourist attractions and cultural icons, including Dubai Creek and Downtown Dubai and just a few minutes’ drive from the beach.At Swissotel Al Ghurair feel rejuvenated and rested, ready to enjoy every moment of the day ahead.
Explore our hotel by taking a virtual tour here.
4.3
17,337 reviews
Unknown, May 03, 2024
I travel a lot due to the nature of my work (8 to 12 times a year) and therefore I stay in many hotels in more than one city. And because of my university degree, I am close to the hotels industry and I know very well how to diagnose faults. Firstly, the receptionist, Mr. Mustafa, was not professional enough. He spoke very quickly, was in a hurry, and was upset with his colleagues who did not answer calls. Then he told me to sit in the lobby and I will call you as soon as your room is ready in less than 30 minutes! I waited for more than 30 minutes and Mr. Mustafa disappeared and did not return to his place. I simply was not important to him. I went to the other employee and told him what happened. He did not apologize, but rather told me that it seemed that Mr. Mustafa had entered an emergency meeting!!!! I wonder what is the benefit of these "emergency" meetings if you leave a guest without attention?? Second, at midnight on the first day, the fire alarm rang, and people and families ran out in panic, and we used the emergency stairs (I was on the 18th floor). After going down quickly to the lobby, they told us in all naivety that it was an unreal alarm. Of course no one apologized!! Thirdly, the hotel had a lot of mosquitoes. I have never seen this thing before, even in 3-star hotels. There is a positive issue that the hotel is adjacent to a shopping center, although this center looks old and depressing and many of the areas are closed. Thanks and my apologies for the length.
Ron D., May 03, 2024
Nice stuff and easy
Gizem, May 02, 2024
Abdilatif. Y., May 02, 2024
All good
Unknown, May 02, 2024
The room needs renovation, restaurant to be more clean and mosquitos in the lobby cafe.
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