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Discover unparalleled hospitality at the Swissôtel Tallinn, the city's tallest building. Be captivated by breathtaking views of the old town and the Baltic Sea as you enter a world of comfort and indulgence. Swissôtel Tallinn is conveniently located just 15 minutes from Tallinn's International Airport. The medieval old town, a UNESCO World Heritage Site, is only a 10-minute walk away. Our 238 guest rooms and suites are thoughtfully designed with spacious interiors and offer an abundance of natural light thanks to our floor-to-ceiling windows. We provide exclusive amenities to ensure a comfortable stay for both business and leisure travelers. Our deluxe facilities include two exceptional restaurants and two bars, including the Michelin-listed Horisont Restaurant & Bar which serves exquisite cuisine and offers a memorable dining experience. After a long day, unwind and recharge at Purovel Spa & Sport which offers a range of treatments, from hydrotherapy to hot stone massages, a heated indoor pool, sauna and steam room and a top-class fitness club. Underground secure parking is available for your vehicle during your stay. Swissôtel Tallinn offers a range of venues for meetings and events, from intimate spaces to the largest ballroom in Estonia. Our team of event planners is always on hand to help you plan the perfect wedding or international convention.We are proud to be an environmentally friendly establishment and have been awarded the international ecolabel Green Key. We actively work on environmental and sustainability topics by following Green Key’s comprehensive criteria. As our guest, you can take responsibility for the environment without compromising your experience or convenience during your stay. Thank you for choosing Swissôtel Tallinn.
4.7
5,033 reviews
Unknown, Dec 17, 2024
Hi, overall I am happy with the quality of stay in your hotel. However, if I need to wait for my room for 1,5 hours until 16:30 because it's not yet cleaned then I think it shows weak management in organising the staff. It is usually well ahead known that hotel is likely fully booked and can't be surprise for the hotel management to organise cleanup more efficiently. Another comment is that bed matress was sunken and shows that it has not been replaced for long time. For the upper quality hotel as Swiss is these things should be looked after more diligently. But overall I am satisfied despite of these comments above.
Very polite customer service, fancy tidy room and a good breakfast. Nothing to complain! And just perfect cocktails!
Due delay with house keeping room was ready two hours after check in time. We were offered free drink voucher from reception, but lobby restaurant could not take orders because they had no glasses. However we saw there were glasses available and wondered why we could not order even drinks and we asked again, staff said they were advised to say that, real reason was hurry in general. So conclusion was no room or drink/food until 17.00. This is not good service for 5 star hotel.
The stay was great and I regard Swissotel as one of the best hotels in Tallinn, especially in a modern building. Unfortunately, during the night I booked, the hotel was oversubscribed and I was initially asked to go to the inferior brand, Movenpick instead. If it wasn't me insisting, i would have wasted the additional premium I paid to book Swissotel. After 10 mins of argument, the team finally agreed to offer me a room in the hotel, which is absolutely the most basic thing I expected. Otherwise, the hotel stay was fantastic, with great location and hard product.
Margit, Dec 17, 2024
We arrived on a cold windy night to a warm and cozy lobby decorated for Christmas. Check-in was fairly quick. The room and bathroom were spacious with floor to ceiling windows overlooking the sea. It was nice and quiet. The breakfast was wonderful, lots of choices and effective staff. Only negative is the rather firm mattress. We didn’t sleep very well. Will consider staying there again.
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