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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
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Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. The distinctive 4-diamond, all-glass hotel offers spectacular wrap-around views from Navy Pier to Millennium Park, 662 guest rooms and suites, five premier ballrooms, state-of-the-art penthouse fitness center, and spotless European-style service.What you will love:Newly renovated sleek accommodations: 662 generously over-sized luxurious rooms and suites, with a full range of exclusive amenities.Stay Active: Take your workout to a new level our newly designed Penthouse Fitness Centre, with panoramic views from the 43rd-floor or join us for one of our daily Vitality fitness classes.A Taste Of Chicago: Featuring The Palm, a city tradition, along with our lobby lounge, Amuse.Flexible Event Space: 65,000 Sq. Ft. to fit your needs, everything from small meetings to large conferences to that perfect wedding reception in our 42nd-floor ballroom, Élevé. To virtually tour our meeting and event space, click here
4.5
6,880 reviews
Unknown, Apr 18, 2025
I called to ask for a rollaway cot for a third person to share our room, and was assured this was fine, but on arriving was told no cot could be added due to the small room size with two beds--but of course now our colleague was already arriving and had no other place to stay! They did finally make this right with a suite, but it took both persistence and insistence on my part. Then at billing, we had multiple errors trying to split the hotel bill--my roommate was overcharged, then undercharged; our third roommate was then overcharged and had to be refunded--it went on for a week after we departed. We had to call multiple times to have the bill finally straightened out. We really experienced quite a bit of incompetence around both reservations and billing at this hotel.
Great view with exception of TV blocking lake view. Just a suggestion TV should be arm mounted on column in corner between both widows so there is no obstruction. Also tub is quite small possible update to much larger possible jetted tubs. Lighting in bath is horrible way to dim for women to put on make up.
Unknown, Apr 17, 2025
Conference rooms were freezing!
Sola A. (. F., Apr 17, 2025
This was A. very enjoyable experience from April 10th to April 14th. The excellent experience started before my arrival as I received an email from Melissa Marion, the Executive Operations Administrator & Loyalty Program Manager wanted to know if there was anything she could do to hence my upcoming stay. After my email response, when I arrived Melissaa had arranged for mu room to be upgraded to the executive suite similar to the one I normally stay at on the 36th floor which I was greeted in the room with fruit, crackers and cheese. This suite is one of the best on the hotel and the room for my niece, also on the 36th floor was also very nice with A. really nice view of the Chicago River too. This was my 23-year-old nieces first trip to Chicago from the UK. She was extremely impressed with her room and especially my suite and this helped to make her first visit to Chicago memorable. I have to give A. big shout out to the staff at this hotel. I had called the hotel the day before my arrival to check-in and spoke to Kia, and she promised the microwave I had requested would be in my room, as has had some issues with this in the past, and this trip the Microwave was indeed in the room/suite when I arrived. We also had breakfast each day in the hotel restaurant. I am well known in the restaurant and can tell you the staff are fantastic. Adrian and Felipe seem to be the hardest working people in Chicago. They are absolutely fantastic. Their service is second to known and seem to be there daily. Alex was fantastic. If you want A. friendly face who genuinely cares about you as A. guest and gives you the best service, you cannot go wrong being served by the team (Alex, Adrian and Felipe). Overall, these are things that help to make the Swissotel my choice of hotel whenever I visit Chicago.
Ron C., Apr 16, 2025
The Swissotel team provided excellent service within a beautiful hotel space with great city views! Every bit of my stay was exceptional! Thank you!
THE BEST OF SWISSOTEL CHICAGO
Available All Year Round
Jump start your day with complimentary breakfast
Romance and relaxation, yes please!