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As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
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4.4
48,444 reviews
Unknown, May 14, 2024
It’s very busy hotel, hard to reach the reception desk, the front desk I would give a 5 out of 10, the receptionist was assisting the one family for half an hour, when on the other side you can see how fast the line was going, we had a booking with Kaba partial Kaba view, it was nice except the connection door, all the noise from neighbors with kids was in our room, we call many times to reception it helps only for some time. Breakfast is not 5* but it’s good you will find something to eat.
Suheil P., May 13, 2024
We had an amazing stay at Swissotel Al Maqam. We had booked 2 rooms for 6 adults and 2 kids. We had requested beforehand an extra cot in both the rooms and the hotel management was prompt to ensure the beds were provided before our arrival. They also agreed to our request to provide an adjacent room for comfort. Despite being a large property, their service was prompt and fast. The location is the big plus point of this property and it did not disappoint. I have read about elevators in Clock Tower being slow but I had no problems with the elevators of the property. The food court and supermarket was easily accessible and the Haram was a 3-4 minute walk. Would definitely be my preferred hotel to stay for my visit to Mecca.
Intan A., May 13, 2024
Everything is perfect except may be waiting time at receiptionist can be improved. Others are perfect and the housekeeping is so warm and friendly. Thank you for making my stay comfortable during my umrah.
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