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Welcome to
4.5
5,509 reviews
Michael L., May 05, 2024
Very clean, looks well maintained. Plenty of staff and all with good attitude, fast to serve and helpful. Only issue i had was that the aircon was not able to be adjusted to a higher temp - i prefer 24 degrees rather than the constant 21 or 22 degrees. Minor issue.
Luke, May 05, 2024
Gabby, May 03, 2024
have stayed at this hotel for 25 plus years - 50 stays ? Was my choice in BKK, pleasant ,until now it's sad and horrific to score it so low now - Check in process is horrifically slow and inefficient - 10 mins per pax. (some non accor Taiwan / Vietnam hotel check in are taking only 3 minutes !) adding insult - after so many trouble free stays , i was still asked for a deposit ....... The demographics of guests have changed also , and my recent 6 stays are "not fun"anymore - noisy , brash, loud ..... this is the first Accor hotel where i see guests are happily putting their bare feet on sofa daily in the lobby -you don't see it in other Accor hotels including those i stay in, in Shanghai. seems to be an overall lack of general management and supervision by managers ?? will try some other hotels in bkk next trip , despite my long ties , and convenience to airport at this hotel
Kittisak P., May 03, 2024
Good breakfast
Surangkana, May 03, 2024
My family and I recently had the pleasure of staying at your hotel during the Songkran holiday, and I wanted to take a moment to share our experience. Firstly, I want to commend the comfortable accommodations and amenities provided. The room was well-appointed and the beds incredibly comfortable, which greatly enhanced our stay. The welcome fruit was a thoughtful touch, though I wanted to mention that some of the longan was slightly spoiled. Despite this minor issue, we appreciated the gesture. I was also very touched by the acknowledgment of my birthday with a special cake. This personal touch made my celebration even more memorable. I would like to extend a special thank you to your lounge staff, who were exceptionally attentive and demonstrated a high level of service. In particular, K. Mol stood out for her caring attitude and assistance, including checking on available times for a late checkout which greatly facilitated our plans. Overall, our staycation was a wonderful experience, and the caring nature of your staff played a significant role in making it enjoyable. We look forward to our next visit and hope to see the same high standards of service.
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